News

Archive for July, 2021

Dates : July 2021

Customer Experience Is Top Tech Priority: HBR Study

July 13, 2021
Has the pandemic led companies to prioritize customer experience technology over traditional concerns for security and cost reduction? This Harvard Business Review Analytic Services study for Apptio found that corporate managers ranked customer experience at the top of their list of strategic goals for tech spending. But don’t get too excited: an IDG survey of mostly IT managers found they (still) put cybersecurity, analytics, and business process management ahead of customer experience spending.
CDPI Newsletter

Airbyte Launches Open-Source Data Integration Platform after Raising $31 Million

July 13, 2021
Greater focus on customer experience creates greater need for unified customer data, which leads IT managers to consider building their own customer data systems. This attracts data pipeline vendors like Airbyte, which just released an open-source data integration platform including a “connector development kit”. The company raised a $5 million seed round in March and $26 million Series A in May and says it’s on a “mission to commoditize all data integration”.
CDPI Newsletter

Mozilla reveals global harms posed by YouTube’s recommendation algorithm

July 13, 2021
In what Mozilla calls the “largest-ever crowdsourced investigation,” more than 37,000 YouTube users volunteered to find the extent of harms YouTube’s recommendation algorithm imposed on people via its recommendations. The algorithm, which drives 70% of watch time on the second-most-visited website in the world, was shown to be spreading misinformation and offensive content, and politicizing issues in 3,362 videos identified as “regrettable” coming from 91 countries.
CDPI Privacy Newsletter

Controversial facial recognition company AnyVision raises $235M in Series C

July 13, 2021
AnyVision, an Israeli company that has garnered controversy for its technology that transforms passive cameras into active security systems to surveil and monitor crowds, adds a big funding round to the approximately $116M previously raised. The system, which is used by hospitals, schools and retailers including Macy’s and BP, uses AI and biometrics to identify individuals and assess behavior. It also has an ability to assess elevated temperature, which could be used for COVID-19 or other illness risk.
CDPI Privacy Newsletter