CDP Institute

I trust that you, Dear Reader, are in that data-driven minority.  So you’ll be happy to learn that Neustar has launched a real-time marketing optimization platform powered by its detailed data on consumers activities.  It’s all here: marketing mix models, multi-touch attribution, data clean room, cookie-free measurement, person-level exposure tracking, journey analytics, and a cure for baldness.  (They didn’t mention baldness but I think it’s implied.)

Omnichannel marketing platform ActiveCampaign has expanded its customer data management features by enabling users to build automation flows that access custom objects in CRM, support, ecommerce, and other integrated systems.  It’s the sort of thing you’d pull data into a CDP to do, but it seems that ActiveCampaign reads data in the source systems without making its own copy.

I’ve already admitted my infatuation with retailer-owned media networks (and will sneak in that Adorama has a new program for onsite ad placements). But why should retailers have all the fun? Video creation platform Brightcove has launched CorpTV, which lets any brand bypass traditional media by creating its own streaming video channel. Recently-launched Salesforce+ is an example.

Streaming video of all types is a hot topic, of course. One big trend is making it shoppable, and here’s news that YouTube is adding features to do that on connected TV platforms. Meanwhile, Nielsen gonna Nielsen by measuring it: they just consolidated their measurement tools for streaming services, platforms, content, and devices.

We almost never mention speeches by politicians or regulators, for the excellent reason that what they do so often differs from what they say. But I’ll still call out this speech by FTC Commissioner Rebecca Kelly Slaughter, because she states clearly that consent-based privacy rules have failed and what’s needed are legal limits on how much data companies can collect. I agree, and so do a growing number of people in Washington.  Fundamental change in the advertising industry could result.

Qualtrics just announced “a new era of personalization at scale”, the sort of claim that makes my nose twitch.  They’re talking about Experience ID, “a single, unified view of everything customers and employees have shared with a company”.  That sounds suspiciously like a CDP but Qualtrics swears it’s not because they are analyzing conversational data.  Skeptical eyebrow raised.  The new product draws on Qualtrics’ recent Clarabridge and UserMind acquisitions.

6sense is another CDP that won’t speak its name, preferring the truly obscure “account engagement platform”. They just bought Slintel, which will expand their B2B technolographic and contact data by 250 million profiles and 100 million decision makers.  6sense has also been in a buying mood, purchasing pipeline planning tool Fortella last month after raising $125 million last March.  Essay question: How can there be 100 million B2B decision makers?

If you’re looking for a party game to separate the old folks from the youngsters, see who can explain which of the following: IAC Dotdash just bought Meredith Corporation’s National Media Group for $2.7 billion, and Twitter just sold MoPub to AppLovin for $1 billion. Both deals are big news in certain corners of the media industry. Pull up a chair and I’ll tell you about that time AOL bought TimeWarner.