August, 2022 - CDP Institute - Page 3

Dates : August 2022

Unless you happen to sell point of sales systems, this Epicor survey of POS buyers may not seem relevant. But the results are probably similar for other tech products. Key findings: 73% of buyers consider replacing a system within three years of buying it; 93% prefer a system tailored to their industry; 92% want sales teams that understand their industry; sellers don’t provide enough support during deployment; and data migration is the biggest deployment challenge.

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Koolboks, the sustainable cooling company providing accessible cold storage solutions to businesses across Africa, has closed a $2.5 million seed funding round. The round was led by Nigeria-based Aruwa Capital Management and with participation from Acumen, Blue Earth Capital, All On, GSMA and other investors. This brings the company’s total investment to date to $3.5 million.

CDPI Emerging Markets

Kenya’s B2B agritech startup, iProcure, has raised $10.2 million in Series B funding to grow its presence in its current markets – Kenya and Uganda, and expand to Tanzania. The round was led by Investisseurs & Partenaires (I&P), with participation from Novastar Ventures, Ceniarth, and British International Investment (BII) participating.

CDPI Emerging Markets

Nigerian fintech startup AjoMoney is a community financing platform that digitizes Africa’s centuries-old rotating savings and credit associations (ROSCAs), making it possible for the 65% of Africans who are either unbanked or underbanked to access zero or low interest credit when they collectively save and invest money.

CDPI Emerging Markets

Customer engagement and retention platform CleverTap has raised $105 million in a new financing round, the latest in a series of India-origin startups making fast inroads in the global SaaS race. The new round values the startup at about $775 million, up from $385 million in 2019. The startup operates cloud-based customer management and engagement tracking tools that help its clients sustain their user bases and increase their lifetime value.

CDPI Emerging Markets

Salesforce helped Mahindra deliver connected experiences, simplify customer interactions and future-proof their business. Salesforce helped Mahindra to connect customer interactions across touchpoints into one seamless experience and it makes a 360-degree customer view possible. Salesforce is helping put all these objectives into action across 400+ call centre agents and 18,000+ users working at M&M dealerships.

CDPI Emerging Markets

India is becoming the largest and fastest-growing market for digital consumers. It is witnessing a massive digital transformation in recent years. The Indian government has launched initiatives like the National eGovernance Plan and the Digital India initiative to boost the digital capabilities of the country.

CDPI Emerging Markets

Social media is diminishing Meta market power. The Australian Competition and Consumer Commission (ACCC) said it is looking to understand the potential social media competition and consumer protection issues that matter most to consumers, businesses and advertisers, including, the degree of competition between social media services and trends in mergers and acquisitions by social media platforms.

CDPI Emerging Markets

The University of Western Australia notified students and alumni of the breach of its Callista student information system as investigations into the extent of the “random attack” continue. The university said personal information held in Callista that was accessed included names, residential addresses, phone numbers, email addresses, course details and photos.

CDPI Emerging Markets

The consumer watchdog, the Australian Competition and Consumer Commission (ACCC), took Google to the Federal Court last year. The Federal Court found Google represented to some Android users that the setting titled Location History was the only account setting that affected whether Google collected, kept and used personally identifiable data about their location.

CDPI Emerging Markets

On Group, a Vietnam-based social commerce startup, announced that it has acquired local shipping aggregator TopShip. Following the deal, TopShip will be renamed to OnShip and act as one of the three main pillars of On’s ecosystem: logistics, sourcing, and financing.

CDPI Emerging Markets

The three major food delivery platform companies, Deliveroo, Foodpanda and Grab, have come together to launch the Digital Platforms Industry Association (DPIA) in Singapore.

CDPI Emerging Markets