CDP Institute

The FTC, under Trump-appointed Chairman Andrew Ferguson, is launching an inquiry into how tech platforms “deny or degrade users’ access to services based on the content of their speech or affiliations, and how this conduct may have violated the law.” “Tech firms should not be bullying their users,” said Ferguson. Right now, its advertisers who seem to be getting bullied back onto X by the newfound powers of Elon Musk.

Amazon will offer new page-level reporting for its DSP through its Traffic Events API in addition to its existing site-level reporting. The aim is to heighten brand safety controls. The move follows criticism of Amazon, Google and other vendors for allowing ads to appear on sites containing child sexual abuse material.

TikTok is reportedly laying off staff from its trust and safety unit that provides content moderation. The layoffs will initially affect teams in Asia, Europe, the Middle East, and Africa. Meanwhile, it has been signalling confidence in its business outside the U.S., adding commerce and livestream shopping in other regions.

Adobe announced plans for Real-Time CDP Collaboration last spring and this week announced its general availability in the U.S. (although it gave the strong impression that it was generally available last December). Essentially a data clean room, the appeal of Collaboration is that it is integrated with Adobe’s CDP. Interoperability enables the connection of data across select partners such as AWS and The Trade Desk as well as the activation of audiences created in Adobe Experience Platform.

Amazon is testing a feature that will allow users to buy products direct from brand websites if they are not available in Amazon’s inventory. Currently in beta, the feature will show those products alongside the hundreds of millions of products available directly from Amazon. It’s not like they’re risking the store.

Marketing automation platform Klaviyo has unveiled a CRM aimed at consumer brands. Capabilities include Customer Hub, representing the platform’s first move into the service space. It’s in public beta for Shopify users and expects to expand to other partners soon.

As part of a series of product updates, DXP Sitecore has said that Sitecore CDP will now deliver AI-powered recommendations for campaign optimization. It also announced capabilities to keep AI-driven actions on brand as well as the launch of AI agents and agentic workflows. A new content copilot enabled by Sitecore Stream AI will help marketers generate content variants.

There has been further confirmation that Reddit may move to monetize content by putting some subreddits behind paywalls. Reddit CEO Steve Huffman has described this as “a work in progress.” Less and less of the internet is looking free.

Not only did 78% of U.S. respondents to a NordVPN survey encounter attempted online scams in the past two years — 20% say they lost money as a result. Most (27%) lost $100 or less. People need to be more suspicious, with 46% of U.S. respondents admitting engaging with an email link that they later realized was part of a cyber scam.

Composable CDP Hightouch has raised $80 million in its latest funding round at a valuation of $1.2 billion. Hightouch expects to make significant investments in AI Decisioning, an intelligence layer to choose the best messages for individual customers. Agentic AI will not only optimize customer journeys but automatically run experiments to identify what works for different cohorts.

Design platform Canva is embedding its complete design experience, including Magic Studio AI tools, in the HubSpot platform. Accessed through a Design With Canva button, teams will be able to design and publish content without leaving the HubSpot portal. It will now be possible to add Canva Pro Elements to designs and comment and collaborate on Canva designs within HubSpot.

Only 18% of Americans believe that service providers on popular apps receive proper security vetting, according to a survey by Trua (which is a vendor of verified trust credentials). Sixty percent would pay extra for more thorough background checks. The concern arises with many popular apps that provide access to service providers, from rideshare apps and AirBnB to home service apps like Thumbtack and TaskRabbit.