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About the Paper Customer Engagement Is at the Heart of Digital Transformation presents three imperatives that will accelerate companies' digital transformation efforts and meet the rising expectations of the omni-present customer. From RedPoint Global. About the CDP Institute The Customer Data Platform Institute is a vendor-neutral organization that educates marketers and marketing technologists about customer data management. Activities include publishing of educational materials, news about industry developments, creation of best practice guides and benchmarks, a directory of industry vendors, and consulting on related issues.
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