A Complete, Robust CDP Does More than Unify and Democratize Data By Steve Zisk, Redpoint GlobalOctober 7, 2024 The CDP Institute defines a CDP as "packaged software that creates a persistent, unified customer database that is accessible to other systems."
Make the Best Use of Your Customer Data Platform (CDP) with GenAI By Steve Zisk, Redpoint GlobalSeptember 30, 2024 Fourteen percent of martech leaders are already deploying GenAI.
Don’t Let Architecture Terminology Get in the Way of How CDPs Can Power Your Business Outcomes By Ian Clayton, Redpoint GlobalSeptember 18, 2024 There is a divide over perceived advantages and disadvantages of a “zero-copy data” ecosystem.
Real-Time Data Aggregates for Today’s Dynamic Customer Journeys By Todd Hinton, Redpoint GlobalDecember 9, 2019 A customer who drives away from a home improvement retailer with a new refrigerator has little awareness of the domino effect the transaction generates, happy enough to have a working freezer.
Customer Journeys are Dynamic, Your Engagement Technology Should Be as Well By John Nash, Redpoint GlobalDecember 2, 2019 Published in 2007, Tom Davenport's groundbreaking work Competing on Analytics: The New Science of Winning explored the then relatively new science of harnessing customer data for competitive advantage.
Top 10 Benefits of Rules-Based Orchestration By George Corugedo, Redpoint GlobalNovember 25, 2019 There is not a single multinational company thriving today that would deploy an integrated supply chain system that failed to account for volatility, disruption, and consumer demands for immediacy.
Key Questions to Ask When Evaluating an Enterprise CDP By Steve Zisk, Redpoint GlobalNovember 18, 2019 The Customer Data Platform Institute created the RealCDP designation to clear up marketplace confusion about the true purpose and capabilities of a CDP.
In a Heartbeat: The True Value of a CDP’s Real-Time Capabilities By John Nash, Redpoint GlobalNovember 11, 2019 According to The Relevancy Group CDP Buyer's Guide 2019, real-time targeting is a key CDP use case.
Decrease Risk Through Holistic View of Data By John Nash, Redpoint GlobalDecember 14, 2018 Many data-savvy marketers and martech professionals think about how they can use data to create a competitive advantage.
Decrease Costs through Improved Marketing Operations By John Nash, Redpoint GlobalDecember 7, 2018 Personalized customer interactions and communications do more than deliver engaging and profitable customer experiences.
Increase Revenue Through Improved Customer Experiences By John Nash, Redpoint GlobalNovember 30, 2018 "We're customer centric" is little more than an all-too-common refrain today.
Art of the Possible – The Role Data Can Play in Unlocking Marketing Creativity By Aaron Brennan, Redpoint GlobalNovember 20, 2018 According to Astro Teller, head of moonshots for Google X, "It is a lot easier to hit a 10x number improvement than a 10% improvement."