It’s a bit of a grab bag today, Dear Reader. First some CDP news: CDP Celebrus has added a collection of real-time machine learning and natural language processing capabilities. The list includes 50+ behavioral signals detected by machine learning; streams of real-time content recommendations; detection of unusual customer behaviors; and signals based on text analysis.
The latest phase in pandemic marketing is announcing how you help companies reopen. Cloud-based workforce management vendor Workday is on top of the trend with a new integration with Salesforce’s Work.com office safety suite. Workday also announced integration with Microsoft Teams and availability on the Microsoft Azure cloud.
Trust Stamp preserves privacy with a biometric-based identity token that’s unique for each individual but doesn’t reveal any personal information. This lets companies identify shared customers and authenticate individual identities without exposing personal data. They launched a Seedvest campaign last week which has so far raised $2.7 million of a $5.6 million goal, plus another $2.6 million from private investors.
It’s all surveys today, Dear Reader. Marigold reports that consumers are eager for personalized content, with 79% saying they’re likely to engage with a personalized email tailored to their interests. Sadly, 33% feel their needs are unmet by current brand messages. Discounts and coupons (95%) top the list of what they want in exchange for personal data, followed closely by loyalty rewards at 94%. Content is last at 61%.