More than 40% of consumers trust AI search results more than paid search, while a striking 85% trust it more than search ads. Consumer research platform Attest reports that 68% of actual gen AI users trust information from chatbots and other AI tools (an impressive jump from 43% of consumers in general).
Poe, a generative AI platform offering a choice of third-party LLMs, reports that image generation pioneer DALL-E has seen its usage share drop almost 80% as the number of models in the space has grown from three to around 25. Text usage across Anthropic (Claude) and OpenAI (ChatGPT) models has been nearly equal reflecting intense competition.
Consumers might have less trust in AI search if they read this Newsguard report, which shows Russian sources grooming ChatGPT, Microsoft Copilot and other models by providing them with genuine-looking web content packed with Russian propaganda. A propaganda network called Pravda created 3.6 million such articles in 2024 alone.
Preliminary findings by the European Commission state that Apple and Google are in violation of the EU’s Digital Markets Act. Among the findings, Google Search is accused of prioritizing Google’s own products and services in results; Apple is instructed to improve interoperability between iOS and third-party devices. The companies now have an opportunity to respond.