Email optimization vendor Validity has sorrows of its own: best practices including list hygiene, deliverability optimization, and A/B testing were used less last year than the year before. High-performing companies were more likely to use most tools although AI was an intriguing exception: it was actually more common among marketers with lower inbox placement rates.
Most of the marketing industry has gotten past the denial and anger stages of reacting to Apple’s tighter privacy policies and is moving on to bargaining. AppsFlyer’s contribution is SK360, which restores some control by collecting campaign information that Apple’s SKAdNetwork sends to ad networks. AppsFlyer e just announced a further extension, PredictSK, that predicts campaign performance. Look for other measurement vendors to offer similar support in these trying times.
Engagement analytics firm Verint also has some sad news: half the companies it surveyed still feel ill-prepared to handle COVID-related disruptions and 82% expect managing engagement will get harder in 2021. AI takes some lumps in this survey too: while 78% of companies have made moderate-to-high investment in AI, just 18% report it has been highly useful in managing change.
It’s tough to get brand safety right, but the industry keeps trying. IPG Mediabrands announced a new set of tools to find and block inappropriate ad placements, while IAS expanded its suitability measurements to include standards from the Global Alliance for Responsible Media (GARM). Meanwhile, DoubleVerify admitted a mistake made brand safety on X/Twitter look worse than it really was in October 2023 and March 2024.