Marketing is less interested than other departments in data and analytics, according to this Alation study.  Operations, compliance, finance, and sales are all more frequent proponents.  Marketing and product share fifth place while customer service and human resources bring up the rear.  Alation also reports that AI adoption is broad but shallow: 76% of firms have deployed some AI but just 8% use it throughout their organization.

CDP Optimove just announced new real time segmentation capabilities, which can assign customers to segments using both real time streaming data and historical information.  The combination lets marketers adjust customer treatments based on current activities and journey stage or loyalty status.

It’s tough to get brand safety right, but the industry keeps trying.  IPG Mediabrands announced a new set of tools to find and block inappropriate ad placements, while IAS expanded its suitability measurements to include standards from the Global Alliance for Responsible Media (GARM).  Meanwhile, DoubleVerify admitted a mistake made brand safety on X/Twitter look worse than it really was in October 2023 and March 2024.