IT Staff Prioritizes Business Efficiency Over Customer Experience: Syncsort Big Data Survey
For a broader view of new data technologies, here’s a “big data” survey from Syncsort. It’s always sobering to be reminded that IT professionals care more about business productivity and cost reductions than marketing or customer experience. For example: “data blending”, which is what CDPs do, ranked sixth on their list of data lake use cases. That’s why marketers buy CDPs for themselves.