News - CDP Institute - Page 4

Netflix will boast one-fifth of U.S. OTT subscriptions this year, more than any other service, according to eMarketer’s Q1 digital video forecast. OTT subscription revenues will exceed those of traditional pay TV for the first time in 2025; the cable is finally being cut. Nevertheless, the rate at which subscriptions to pay TV and OTT combined is growing has slowed since 2023 and is likely to continue slowing through 2027.

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With the Google Cloud Next conference in full swing, cloud data management platform Informatica has launched a Master Data Management Extension for BigQuery to support rapid onboarding of master data. This should enable rapid deployment of CDPs and generative AI solutions on Google Cloud. Ad agency group WPP will integrate Google Gemini (formerly Bard) with WPP Open, its AI-powered marketing operating system.

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Snap and Snowflake are experimenting with an integration between Snap’s conversion APIs and Snowflake’s Marketing Data Cloud. Once the integration is rolled out, marketers will be able securely to share data like targeting and conversions, without building a custom back-end integration. Alongside the Google Cloud news, this is further evidence that data clouds are taking a more central role in the marketing technology space.

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Hootsuite is looking to evolve from social media management to social media performance and the acquisition of social listening platform Talkwalker is intended to support that mission. Social listening has been around for years; Hootsuite’s plan is to apply Talkwalker AI to elevate listening to the generation of actionable insights and impact measurement. Together, Hootsuite and Talkwalker expect to offer reach across 100+ social networks and 150 million websites.

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MessageGears is expanding its partnership with Snowflake to run its customer engagement solution for large consumer brands within Snowflake’s data cloud. This will enable Snowflake users to leverage data within the security and governance of the cloud to support MessageGears messaging and campaigns. MessageGears is one of the first customer engagement solutions to tread the path already taken by a number of CDPs.

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ID5, the digital advertising identity provider, announced a $20 million Series B funding round with TransUnion joining the list of investors. ID5 provides the ad ecosystem with a transparent, scalable, privacy-compliant identity infrastructure based on hashed emails and other signals. The company does business in Europe, Japan and Australia.

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Lots to unpack in this global Twilio survey. More than one-third of Gen Z and millennial consumers purchase from a different brand when a business doesn’t personalize engagement in real time; consumers and businesses disagree on what it takes to build trust; more brands use CRM than CDP to understand customers. Download for details.

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Two-thirds (67%) of customer engagement leaders say their organization has too many overlapping point solutions, but 58% still feel their martech solutions are well integrated, according to this Forrester survey for Acoustic. Although 99% all are collecting some type of customer behavior signals, only 32% say they can easily analyze them.

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Data quality (50%) and fragmentation (47%) are top obstacles gaining data insights, data and IT professionals report in this TWDI survey. The report says 13% are prioritizing a composable CDP instead of a traditional CDP as a way to make things better, although it doesn’t say how many have a traditional CDP in place.

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Things are looking up on the investment front. Fifty-three percent of VC managers expect to put more money into startups this year than last, according to Kaufman Fellows. This is supported by Crunchbase findings from Q1 with venture funding up 14% on Q4, 2023. Worse news for established start-ups: around 30% of Kauffman Fellows surveyed thought 2024 will be a tough year for exits.

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Daniel’s Law is a New Jersey regulation designed to protect law enforcement officials, including judges and police officers, by keeping personal information such as home address and phone numbers private. One of the strictest US laws, it gives officials the right to sue companies that don’t comply. Now, an overheard call between leaders, including from the Association of National Advertisers (ANA), the Consumer Data Industry Association, and the data broker Acxiom, raised alarms they might work to weaken the law.

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The UK Information Commissioner’s Office (ICO) has entered into a multilateral agreement with the Global Corporation Arrangement for Privacy Enforcement (CAPE), a group of countries including the US, Australia, Canada, Mexico, Japan, Singapore, and the Republic of Korea to cooperate on governing cross-border data transfers.

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