Salesforce Simplifies Data and Event Sharing with AWS

Lost in last week’s excitement about Salesforce’s Customer 360 was news of tighter linkage between Salesforce and Amazon Web Services (AWS). Most interesting from a customer data viewpoint is an ability to privately move data between Salesforce systems and AWS virtual private clouds, skipping the public Internet. Another new option allows events in Salesforce to trigger processes in AWS and vice versa. This offers some intriguing possibilities for persistent data storage that Customer 360 does not.

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Slack Buys Astro to Shift Conversations from Email

October 1, 2018

It would be easy to find more BadTech news about Facebook but you get the picture so let’s change the subject. Cyollaboration platform Slack has acquired email app Astro, which already had a Slack integration. Don’t read this as Slack is admitting email is here to stay: the company says its “goal is to make it as easy as possible to help teams shift conversations to where they would be most productive — in a channel.”

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Salesforce Connects AI-Based Marketing Apps with Data from CDP and Google

June 8, 2023

Salesforce kicked off its big Connections conference yesterday, and if you’re surprised the focus was on generative AI, you haven’t been paying attention.  Still, the focus this time was on marketing applications that draw on Salesforce CDP data, so it’s right up our alley.  They also announced direct access to Google BigQuery data, ticking the “zero-copy” box as well.

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