March 28, 2018

Adobe Launches Unified, Persistent Customer View

Adobe Launches Unified, Persistent Customer View

Adobe

Adobe yesterday announced a unified customer profile that includes data from outside the Adobe Cloud products. Data is mapped using Experience Data Models (an open source data language created by Adobe) and available in real time to any system that speaks that language. This related blog post from Adobe says the unified data is loaded into a persistent Adobe Cloud Platform database on Microsoft Azure and that identities are matched across systems. It supports GDPR requirements too. Impressive and very much in line with the CDP approach.

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SnapLogic, Others Announce Connectors to Adobe Cloud Platform

SnapLogic

Also at the Adobe Summit, data integration vendor SnapLogic announced connectors to load data into the Adobe Cloud Platform using Experience Data Models. Release is set for May. Adobe’s own press release mentions similar connectors from Informatica and TMMData.

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Adobe Cross-Device Identity Co-op Now Generally Available

Adobe

Adobe’s master press release also casually mentioned general availability of their Device Co-op, originally announced two years ago. The Co-op lets Adobe Analytics Cloud customers pool deterministic device matches to create a shared master set of matches. In a newly privacy-conscious world, perhaps a quiet announcement was best. But if other sources of cross-device matches are limited by GDPR and other changes, Adobe’s large customer base could make its Co-op an important alternative. Details here on how the Co-op works.

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