Since this is our last newsletter of the year, let’s lead with what we consider by far the major marketing story of 2018: the shattering of Facebook’s reputation as its true practices and impact became known. CNET published a nice summary of Facebook’s troubles but that the company could face a billion dollar GDPR fine for data breaches has been less reported – and shows just how much the world has changed.
But lets’ not end on a negative note. This think piece from IBM Watson marketing lists several 2019 marketing trends, including a central role for marketing data. The report is marred by regrettable word mash-ups: you can safely bet that no one will adopt “martecheter” to describe tech-savvy marketers or “consulgences” for consulting-oriented ad agencies.
For a still broader view, Accenture Interactive’s Fjord innovation consultancy predicts all sorts of reversals as people turn away from digital overload and seek tech-enabled authenticity. Many deep things to ponder as you ring in the New Year. Best wishes from the CDP Institute.
The CDP Institute educates marketers about the issues, methods, and technology used to manage customer data, with a special focus on Customer Data Platforms. Join the CDP Institute for free access to valuable information and insights.