January 23, 2018

Qlik Buys CrunchBot for Conversational Analytics

Qlik Buys CrunchBot for Conversational Analytics

Qlik

As people become more used to talking to their consumer devices, will they also expect to talk to their business systems? Business intelligence vendor Qlik is betting they will, with its acquisition of conversational analytics tool CrunchBot and its parent Crunch Data. Users will be able to pose natural language questions within Qlik’s own products, within tools like Slack and Skype, and, yes, by asking Amazon Alexa.

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Trust Levels Rise But Not for Social Media: Edelman

Edelman

CrunchBot might respond to questions but will people trust the answers? The chances are a bit higher than last year according to Edeman’s 2019 Trust Barometer, which found slightly higher trust levels than in 2018. People trust their own employers much more (75%) than business in general (56%). And they put much less trust in news from social media (44%) than search (66%) or traditional media (44%). A whopping 73% worry about fake news being used as a weapon.

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Google Fined $57 Million for GDPR Violations

CNIL

If trust levels do improve, one reason might be that governments are seen as doing a better job of protecting their citizens. News that the French National Data Protection Commission (CNIL) fined Google $57 million for GDPR violations could be a step in the right direction. While $57 million is about three hours’ worth of revenue for Google, what matters is the potential for much higher fines in the future.

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