“State of Customer Experience & Service: Human, Connected & Quantified” Report Released by Reuters Events
Reuters Events has released a new report on the state of customer experience and service.
Blog
Articles Tagged 'Single Customer View'
Personalization and Precision in the Age of AI
Marketers must find ways to meaningfully connect with customers.
Five key CDP use cases for media companies in 2023
More than almost any other industry, media companies are facing pressures for true insight into their customers.
Introducing RudderStack Profiles: Easily Build Complete Customer Profiles in Your Warehouse
If you've ever tried to build a 360 view of your customer, you know how time consuming and costly it can be.
How Lytics CDP solves for the most common identity management challenges
As more consumers move online to interact with brands, more companies rely on technology to drive consumer engagement and product adoption.
Concerned with an economic slowdown, brands turn to retention
The U.S. economy has been on a rollercoaster since the beginning of the COVID-19 pandemic.
Why it’s hard to build a 360-degree view of your customer
One of the primary goals for every business using data is to build a comprehensive understanding of their customers.
Data Decay: What, Why and How?
People and companies change every day.
CDP Best Practices for Better Customer Experiences
With great CX the ultimate goal for organizations everywhere, CDPs are enjoying their time in the spotlight.
Personalized Customer Experience Means Going Beyond the Surface
What does good personalized customer experience (CX) look like?
How to identify products for replenishment campaigns built in a CDP
The future is hard to predict, particularly when it comes to your customers' next purchase.
Why Frictionless Customer Experience Requires Agility and Speed
Consumers have spoken: Frictionless customer experience is table stakes for superior CX.