Amazon’s Ring – at home, a door guard – at Amazon’s office, what?

Unfortunately, according to the Federal Trade Commission (FTC) which has just settled a suit with Amazon for $5.8 million, Amazon’s Ring doorbell camera was found to be spying on female customers in their bedrooms and bathrooms. This comes just after the company agreed to pay a $25 million settlement from the FTC’s children’s privacy suit.

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TikTok sued for online tracking data collection

June 6, 2023

The class action brought by a California resident alleges that TikTok’s pixel allows TikTok and parent company ByteDance to collect data that can be used for online advertising. The claim is that since the pixel allows compilation of broad information on web users regardless of whether individuals have accounts with app or not, the company has violated federal anti-hacking laws and California privacy laws.

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IT’S THE LAW (06/06/2023)

June 6, 2023

Texas becomes the tenth US state to pass a privacy bill, but it will go into effect before some others. In fact, Texas has passed three bills – the Texas Data Privacy and Security Act (HB 4) to regulate collection of personal data by business entities; the children’s social media bill (HB 18) to protect children from harmful trade practices; and the data broker bill (SB 2105). JD Supra announced this along with an excellent overview of US state legislation to date.

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Salesforce Buys for Automated Customer Service

September 22, 2023

Salesforce is buying, which builds low-code, AI-powered e-commerce customer service agents.  You might have thought Salesforce could already do that, but presumably Airkit does it better.  It doesn’t hurt that the company founders sold a previous business to Salesforce, the company was partly funded by Salesforce Ventures, and the product is already listed on AppExchange.  Price was not announced.

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