Online Course: Use Case Creation

In this free online course you will learn what a use case is, what it’s used for, and how to build one. We’ll then look more closely at selecting, defining, and prioritizing use cases for a Customer Data Platform. We’ll finish with a look at how to successfully execute the use cases you’ve defined. Each module provides video lectures, downloadable worksheets, and quizzes to test your mastery of the materials presented. Students receive a Certificate of Completion at the end of the course.

Sponsored by SAP and CDP Institute.

Topics include:

  • Define and Apprise Use Cases
  • Identify CDP Use Cases
  • Building Use Cases
  • Prioritizing and Implementation

Length: Approximately two and one-half hours total. Users can complete the course at their own pace.