For CEOs, improving customer experience ranks around fifth on their list of priorities for this year, lagging behind recruiting and retaining talent and increasing efficiency. Curiously, CEOs were much more concerned with meeting “customer expectations,” as if those expectations don’t include a good experience. Marcum-Hoftstra University surveyed over 250 CEOs and other senior executives.

Adobe has announced a new solution within its GenStudio suite, GenStudio for Performance Marketing. This self-service application is aimed at accelerating the creation of display and social ads, emails and banners using approved, on-brand content. The solution will leverage Adobe Firefly as well as third-party LLMs.