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Cisco reports privacy a top global priority; average annual budgets doubled

Cisco’s survey of more than 4,700 security professionals from 25 countries found the average privacy budget doubled from $1.2M last year to $2.4M this year. This was true for organizations of different sizes. Additionally, 93% said privacy teams played a significant role in helping to manage corporate changes caused by the pandemic. Seventy-nine percent viewed the world’s developing privacy laws as having a positive impact.

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IT’S THE LAW (2/9/2021)

February 9, 2021

Virginia is now the second U.S. state to pass a comprehensive data privacy law. The Virginia Consumer Data Protection Act (VCDPA) provides consumers the right to know what data is being collected, to opt-out of collection and to refuse use of their information for targeting, profiling, or for sale. However, it does not give consumers private right of action, a choice that eased passage and may make it a model for other legislation.

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Twilio Launches Event-Triggered Journeys

July 16, 2025

Customer engagement platform Twilio has announced new platform capabilities, including the general availability of Twilio Segment’s Event-Triggered Journeys, supporting personalization based on customer intent signals in real time. In addition, Data Residency (EU) will ensure that email sending and event data are managed within the EU region, both for compliancy and customer trust. WhatsApp Business Calling will enable conversations with customers in another important channel using Twilio’s Programmable Voice Platform.

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