Consumers frustrated with identity authentication would prefer biometric IDs to passwords

Customers want brands to make authentication easier, and are tired of password protocols – tracking, upgrading, replacing, and reconfirming. More than 90% would consider using a biometric ID to expedite the process, and 82% would prefer to do business with companies that make verification safe and easy, according to a CMO Council survey.

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Microsoft Digital Defense Report finds nation state threats on rise, plus more sophisticated, harder to detect

October 19, 2021

The second annual Microsoft report on cybercrime has been released, with analysis of cybercrime, supply chain security, hybrid work and disinformation. Microsoft found a significant increase in cyberattacks, particularly from Russia (58%) and attacks on sectors of critical infrastructure soaring. Further, inexpensive attack kits are enabling more attackers, so cooperation of business and government is needed to fight this.

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Salesforce Connects AI-Based Marketing Apps with Data from CDP and Google

June 8, 2023

Salesforce kicked off its big Connections conference yesterday, and if you’re surprised the focus was on generative AI, you haven’t been paying attention.  Still, the focus this time was on marketing applications that draw on Salesforce CDP data, so it’s right up our alley.  They also announced direct access to Google BigQuery data, ticking the “zero-copy” box as well.

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