Data subject requests (DSRs) in the form of customer requests for companies to provide access to, delete, and stop selling and sharing data have increased exponentially in the past several years. So have business costs to comply. DataGrail’s 2024 Data Privacy Trends report shows a 246% increase in requests from 2021 to 2023 and indicates that for every 1 million customer identities, manual processing of DSRs costs ~$800 thousand.
The International Association of Privacy Professionals (IAPP) 2024 US State Privacy Legislation Tracker provides an overview of state-level legislation for the sixteen states that passed privacy bills and shows the more than a dozen bills currently proposed.
The Children’s Advertising Review Unit (CARU) of the US Better Business Bureau (BBB) has issued a compliance warning on using AI in ads and when collecting data on children. They highlighted key areas of concern, including AI-generated deep-fakes, product descriptions that use enhanced AI, and use of avatars and simulated influencers that can mislead children.
Google lashed out at the Department of Justice’s threat to break up the company, calling the proposals “radical.” Among other things, Google says the proposals would threaten users’ privacy, stifle innovation and break Android and Chrome. Given the appeals process, it will likely be years before we know whether Google will stay in one piece.