Consumers are concerned about security, but while 84% report they take steps to try to protect their accounts from being hacked, half rely on passwords and 32% think biometric authentication is most secure, according to a new FIDO Alliance report.
The 2021 International Association of Privacy Professionals (IAPP) State-by-State report on US privacy legislation status shows 3 states with new privacy laws, 6 states with pending legislation and 20 states where initiatives for new laws failed in legislative sessions.
Kids are an easy target for identity fraud and are increasingly being targeted by criminals, according to Javelin Strategy, which found that 1 in 50 children were victims. Cost on average to families when a child is hit is $1,000+. In the past year, losses for this type of ID fraud totaled $918 million, and the study found that 73% of the perpetrators were people the children knew.
Salesforce is buying Airkit.ai, which builds low-code, AI-powered e-commerce customer service agents. You might have thought Salesforce could already do that, but presumably Airkit does it better. It doesn’t hurt that the company founders sold a previous business to Salesforce, the company was partly funded by Salesforce Ventures, and the product is already listed on AppExchange. Price was not announced.