Global survey of 10,000 consumers: most still don’t know how best to secure online accounts

Consumers are concerned about security, but while 84% report they take steps to try to protect their accounts from being hacked, half rely on passwords and 32% think biometric authentication is most secure, according to a new FIDO Alliance report.

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Children’s Privacy: Children are increasingly a target for identity fraud; cost to rectify is substantial for families – in dollars and time

November 9, 2021

Kids are an easy target for identity fraud and are increasingly being targeted by criminals, according to Javelin Strategy, which found that 1 in 50 children were victims. Cost on average to families when a child is hit is $1,000+. In the past year, losses for this type of ID fraud totaled $918 million, and the study found that 73% of the perpetrators were people the children knew.

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Salesforce Buys for Automated Customer Service

September 22, 2023

Salesforce is buying, which builds low-code, AI-powered e-commerce customer service agents.  You might have thought Salesforce could already do that, but presumably Airkit does it better.  It doesn’t hurt that the company founders sold a previous business to Salesforce, the company was partly funded by Salesforce Ventures, and the product is already listed on AppExchange.  Price was not announced.

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