Google’s ‘Results about You’ has been redesigned to make it easier to locate and remove data from search results. Users who sign up for the service gain the ability to know when personal data is accessed and are notified about new interactions. The company has also made it easier to request removal of Google Search data
Dynamic creative platform Jivox has released a new tool, Creative Compliance Checker, that uses AI agents to check ads’ compliance with retail media networks requirements. Users upload compliance guidelines and ad specifications to the compliance checker in ordinary language. The checker then generates a report, assigns a score to the ad, and identifies rules that have not been followed.
Allstate has been sued by the State of New York over handling of a data breach by the company’s National General unit. National General had back-to-back breaches in 2020 and 2021. in the first case, it did not notify drivers or New York officials about the breach. This was followed by a second bigger breach a year later.
Customer engagement platform Twilio has announced new platform capabilities, including the general availability of Twilio Segment’s Event-Triggered Journeys, supporting personalization based on customer intent signals in real time. In addition, Data Residency (EU) will ensure that email sending and event data are managed within the EU region, both for compliancy and customer trust. WhatsApp Business Calling will enable conversations with customers in another important channel using Twilio’s Programmable Voice Platform.