In Brief: Facebook is being sued by a UK human rights activist to set a precedent millions of people could use against social media companies that don’t honor requests to not process their data

This suit claims Facebook violated an article of GDPR by collecting personal data to use for ad targeting.

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Children’s Privacy: Google Play changes requirements for apps to be on Play Store’s “Kids” tab

November 22, 2022

Children’s apps will now face a more stringent process to gain a place in Google’s Play Store because of changes to ensure apps in the store are compliant with children’s privacy regulations, including the Children’s Online Privacy Protection Act (COPPA), and the EU General Data Protection Regulation (GDPR). The vetting process will adhere more closely to Google’s “Teacher Approved” program, which has stricter guidelines than its other programs that oversaw apps not designated for educational use.

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Salesforce Buys for Automated Customer Service

September 22, 2023

Salesforce is buying, which builds low-code, AI-powered e-commerce customer service agents.  You might have thought Salesforce could already do that, but presumably Airkit does it better.  It doesn’t hurt that the company founders sold a previous business to Salesforce, the company was partly funded by Salesforce Ventures, and the product is already listed on AppExchange.  Price was not announced.

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