This is further use of the state’s newly enacted data privacy law.
HubSpot has signed an agreement to acquire AI-powered conversation intelligence platform Frame AI. Frame AI can derive insights and recommendations from unstructured data like calls, meetings and emails. This is aimed at adding a layer of rich customer insights from unstructured data over the structured data from CRM.
LiveRamp has donated the User Context Protocol (UCP) to IAB Tech Lab, which is incorporating it into the Open Source Initiative. UCP defines how AI agents exchange real-time intent and response signals in advertising. It uses embeddings to preserve privacy when encoding the signals.