RedPoint Global has launched an in-place data quality service, In Situ, which will let clients clean, match, and govern their data without sending it to an outside service.  The trick is to run the system within the client’s virtual private cloud.  A control panel lets business users do most of the work for themselves.

We’re doing all good news today, Dear Reader.  Mitto has lots of cheery information about the value of a “complete omnichannel strategy”, which correlates with higher revenue growth, more loyal customers, more customer experience investment, and probably a cure for baldness.  They do find most companies are still struggling to reach that blessed state, but we won’t dwell on negative thoughts.