In Brief: Opaque raises $9.5M seed to expand capabilities helping companies analyze encrypted data
The platform enables Fortune 500 companies and others that use cloud tools to ensure data will not be exposed to the cloud provider.
The platform enables Fortune 500 companies and others that use cloud tools to ensure data will not be exposed to the cloud provider.
RedPoint Global has launched an in-place data quality service, In Situ, which will let clients clean, match, and govern their data without sending it to an outside service. The trick is to run the system within the client’s virtual private cloud. A control panel lets business users do most of the work for themselves.
The apps used by users and drivers were collecting personal information so were in violation of relevant laws and regulations.
Not only do 64% of consumers believe AI will improve and speed CX, CX leaders seem to agree with 42% making the use of AI a top priority. These figures come from a survey by Genesys on the customer service component of CX. While only 11% of consumers rate service as excellent, 63% do say it has been getting better.