The National Institute for Access to Information and Protection of Personal Data (INAI) issued guidelines for protecting children’s personal data, including: checking how Internet connections are made, how data will be used, and means to rectify or revoke right of access.
Shopify is buying fulfillment services provider Deliverr, which lets merchants offer their customers standard, three-day, and two-day delivery services. Price is a hefty $2.1 billion. It’s another example of Shopify bolstering its clients’ ability to compete with Amazon.
Customer service provider Zendesk has acquired AI-native analytics platform HyperArc. Zendesk users should experience enhanced reporting with genAI-powered insights. HyperArc’s technology will build on the existing foundation of Zendesk’s Explore analytics solution.