This comes following a one-third increase in in-store crime and verbal abuse of staff and is part of a large £44 million (~ $55.6 million) security investment by the company in a range of security technologies and protocols.
This controversial aspect of the bill has been tabled pending a time when technology can meet minimum standards of accuracy in detecting only child sexual abuse and exploitation content.
Tighter budgets are slowing progress towards data unification and leading to poor vendor selection decisions, according to the CDP Institute’s latest member survey. The share of respondents reporting a CDP or other type of unified customer database fell compared with previous surveys, the first time that ever happened. More companies are prioritizing cost over features in their vendor selection projects, even though companies that select based on cost show less satisfaction with their martech results.
Salesforce is buying Airkit.ai, which builds low-code, AI-powered e-commerce customer service agents. You might have thought Salesforce could already do that, but presumably Airkit does it better. It doesn’t hurt that the company founders sold a previous business to Salesforce, the company was partly funded by Salesforce Ventures, and the product is already listed on AppExchange. Price was not announced.