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IT’S THE LAW (06/08/2021)

Maryland and Montana are first in the U.S. to restrict police use of DNA matching. The new laws are consistent with increasing privacy concerns about use of consumer genetic data. Maryland’s new law will require a judge’s sign-off before DNA markers from a crime scene can be matched against genealogy data. Montana will require investigators to have a search warrant before being allowed to use a consumer DNA database – unless the individual’s right to privacy has been waived.

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TikTok to begin collecting more face and voice data, but doesn’t say why, or how it will be used

June 8, 2021

Users have been alerted to privacy policy changes that indicate TikTok plans to collect more personal data from U.S. users, including voiceprints and faceprints. This may also include object recognition (identifying scenery and images within photos), and location identification. While TikTok hasn’t commented how it plans to use this material, it may be partly in response to new state privacy laws in the U.S.

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Salesforce Buys Airkit.ai for Automated Customer Service

September 22, 2023

Salesforce is buying Airkit.ai, which builds low-code, AI-powered e-commerce customer service agents.  You might have thought Salesforce could already do that, but presumably Airkit does it better.  It doesn’t hurt that the company founders sold a previous business to Salesforce, the company was partly funded by Salesforce Ventures, and the product is already listed on AppExchange.  Price was not announced.

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