IT’S THE LAW (09/27/2022)

Germany’s controversial data-retention law pertaining to telecom has been found to be incompatible with EU law by the European Court of Justice (EJC), so is now overturned. The law, which had permitted user data storage for up to ten weeks and permitted German law enforcement authorities to request it from the telecommunication companies, was a revision of an earlier law rejected by a German court. The EJC’s decision is consistent with arguments it has made against Sweden, France, Belgium and the UK over what was deemed unnecessary data retention.

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Class action served up against NBA

September 27, 2022

The US National Basketball Association (NBA) is accused, in a new class action lawsuit, of sharing digital information that combines personal information NBA allegedly collects on its video viewers with unique Facebook identifiers, rendering the personal data identifiable. The suit, brought by a California resident, claims the NBA profits substantially from sale of the data, and, since users have not been made aware of this use, this allegedly would be in violation of the 1988 Video Privacy Protection Act (VPPA), which disallows having viewing history without consent.

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European Data Protection Supervisor sues members of EU Parliament over Europol dispute

September 27, 2022

The European Data Protection Supervisor (EDPS) has taken the unusual step of suing Members of Parliament (MEPs) to prevent them from enacting legislation that would allow law enforcement agency, Europol, to sidestep stricter privacy rules the EDPS wants. EDPS had ordered Europol to erase data it was holding on individuals who had no proven crime record, but MEPs and national governments stepped with alternate legislation that would shield Europol and expand its ability to sell data.

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Salesforce Buys for Automated Customer Service

September 22, 2023

Salesforce is buying, which builds low-code, AI-powered e-commerce customer service agents.  You might have thought Salesforce could already do that, but presumably Airkit does it better.  It doesn’t hurt that the company founders sold a previous business to Salesforce, the company was partly funded by Salesforce Ventures, and the product is already listed on AppExchange.  Price was not announced.

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