Asian e-commerce site Coupang, which is often compared with Amazon, announced a breach possibly impacting 34 million customer accounts in South Korea, a country of ~52 million people.
The cause is under investigation and follows leaks at other major firms in the country, including SK Telecom.
In an Algolia survey of 1,100 individuals working in B2C, 94% believe gen AI has a positive impact on loyalty, with the ability to summarize customer reviews cited as a top benefit. Similarly, 9 in 10 respondents consider gen AI very or somewhat important to creating a personalized user experience. Looking beyond gen AI specifically, 91% of leaders say “search by image” is the most valuable AI-powered feature.
Tyler Technologies, which operates websites used by courts in multiple US states to manage data of potential jurors, was found by TechCrunch researchers to have a security flaw that gave access to information about potential jurors and those selected for service. Accessible Information included personal identifiers; questionnaire responses on gender and ethnicity; and possible health data.
Meta has announced agreements with USA Today, People Inc., and other news publishers to pay for access to their content and link to their articles in its AI chatbot. It’s a sharp contrast to Perplexity, which the Chicago Tribune and New York Times are separately suing for allegedly scraping content and bypassing paywalls. Despite this deal, Meta apparently still opposes compensating publishers for news links in social media posts.