Twitter breach far exceeds what was reported

A Twitter data breach last year, estimated to have exposed 5.4 million records, was thought to have been achieved and exploited by just one hacker. Now, evidence indicates multiple hackers accessed and then offered the data for sale on the dark web. The compromised data belonged to users from the UK, US and most of the EU countries. Twitter has not yet commented on the story, but as has been pointed out its communications team was just gutted following Elon Musk’s Twitter acquisition.

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IT’S THE LAW (11/29/2022)

November 29, 2022

Citizen Labs’ new report adds to criticism of Canada’s pending (and long-titled) Bill C-27: An Act to enact the Consumer Privacy Protection Act (CCPA), the Personal Information and Data Protection Tribunal Act and the Artificial Intelligence and Data Act. Bill C-27 is an update to the Personal Information Protection and Electronic Documents Act (PIPEDA), which has been in force as federal law for two decades. Among the concerns raised is that the new CCPA law would be weaker than GDPR and that it includes problematic exemptions, including that organizations can decide when benefits of collecting of personal information outweighs risks - and that this could be done without having to notify people of collection or planned use.

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Children’s Privacy: Microsoft Office 365 & Google Workspace free versions banned in French schools

November 29, 2022

France has determined that free versions of Office 365 and Google Workspace potentially leave data at risk because they store data in the cloud in the US, so are not under obligation to comply with the EU’s GDPR and Schrems II, the 2020 ruling by the European Court of Justice on the cross-border sharing of data. As a result free versions are not allowed to be used in French schools.

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Salesforce Buys for Automated Customer Service

September 22, 2023

Salesforce is buying, which builds low-code, AI-powered e-commerce customer service agents.  You might have thought Salesforce could already do that, but presumably Airkit does it better.  It doesn’t hurt that the company founders sold a previous business to Salesforce, the company was partly funded by Salesforce Ventures, and the product is already listed on AppExchange.  Price was not announced.

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