A team of researchers from the University of Vienna in Austria discovered they could easily harvest the WhatsApp data of more than 3.5 billion account holders, including nearly 750 million in India alone, to find phone numbers, and in many cases photos and business account information. No reports so far that anyone has actually exploited the gap.
An Invoca report finds that 86% of marketers believe AI is improving the buying experience, but only 35% of consumers say AI has made their buying experience better. Less dramatically, 49% of marketers think consumers prefer AI for complex tasks, but only 30% of consumers are confident AI can resolve complex issues. Invoca recommends using closed-loop mechanisms to validate AI initiatives against customer preference data.
The biggest US banks, including JPMorgan Chase, Citigroup, and Morgan Stanley, learned they had their data hacked last week when a breach was discovered by SitusAMC, a financial technology company that serves the industry and also manages pension fund and state government data. It’s believed data stolen includes corporate data, accounting records and legal agreements.
Meta has announced agreements with USA Today, People Inc., and other news publishers to pay for access to their content and link to their articles in its AI chatbot. It’s a sharp contrast to Perplexity, which the Chicago Tribune and New York Times are separately suing for allegedly scraping content and bypassing paywalls. Despite this deal, Meta apparently still opposes compensating publishers for news links in social media posts.