Acquia, whose CDP is based on its 2019 Agilone acquisition, has announced several product enhancements. These include a unified user interface among its Marketing Cloud components, which include the CDP; streamline campaign management; and a unified machine learning dashboard. Acquia also announced improvements to its Drupal cloud and expanded managed services within China.
Next up: Treasure Data has completed its previously-announced separation from Softbank-owned Arm, which purchased it in 2018. Treasure Data will now be in the Softbank Vision Fund 2 portfolio, gaining more independence and easier access to capital. Treasure Data founding leaders Kazuki Ota, Hironobu Yoshikawa and Dan Weirich are also rejoining the company.
Has the pandemic led companies to prioritize customer experience technology over traditional concerns for security and cost reduction? This Harvard Business Review Analytic Services study for Apptio found that corporate managers ranked customer experience at the top of their list of strategic goals for tech spending. But don’t get too excited: an IDG survey of mostly IT managers found they (still) put cybersecurity, analytics, and business process management ahead of customer experience spending.
Snowflake is always looking for ways to add value to its core cloud database product. Its latest step is to purchase Neeva, which offers generative AI-based search technology. It will be applied to help companies search their own databases, a.k.a. enterprise search.