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MessageGears Will Draw Real-Time Customer Data Direct from the Warehouse

July 26, 2024
Data activation and customer engagement platform MessageGears has announced enhancements that will enable it to extract insights into customer behavior and campaign performance direct from enterprise data warehouses. This will give marketing organizations no-code access to the insights without the need for analytics assistance. MessageGears is also introducing predictive segmentation and analytics on contributions to growth by channel.
CDPI Newsletter

FTC to Investigate ‘Surveillance Pricing’

July 25, 2024
The Federal Trade Commission announced it will investigate so-called “surveillance pricing,” the use of AI to determine the price of products or services based on analysis of customers’ characteristics and behavior. Among the companies to be investigated are MasterCard and JPMorgan Chase. Most of us would call this “dynamic pricing”, which consumers generally hate (and an earlier, Republican-dominated FTC said was okay).
CDPI Newsletter