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Advertisers Grow More Worried About Cookie Loss While Publishers Care Less: DoubeVerify Survey

Advertisers have grown more worried about cookie loss since last year (45% vs 38%), while fewer publishers are “very concerned” (14% from 25%). according to this DoubleVerify survey. Around 48% of both groups felt that first-party data will become more important, while around 23% expected a unified ID to replace cookie-based solutions.

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Consumers Think Personalization Is Less Targeted but Still Works: Twilio Segment Survey

May 3, 2023

Over one quarter (27%) of respondents to this Twilo Segment survey think personalization has become less targeted in the past year. Unexpected. Less surprising: a majority say they buy more after a personalized experience (56%) but only a minority are comfortable with AI-based personalization using their data (41%). Companies are less conflicted: 92% are using AI-driven personalization and 80% say it drives higher spending.

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Twilio Announces Unified Profiles Powered by Segment

March 28, 2024

Twilio has announced two innovations within Twilio Flex, its digital engagement platform. The first, Unified Profiles, will be powered by Segment and allow businesses to collect and activate real-time consented data. This is the first of three launches set for 2024 that will embed Segment in Twilio Communication products. The second innovation is Agent Copilot which will allow users to deploy AI across this data to boost productivity.

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