AI Agents Will Conduct the Martech Orchestra: Scott Brinker
AI agents will combine with iPaaS (integration-platform-as-a-service) products to become the central orchestration point for apps in the martech stack. According to Chief Martec Scott Brinker, AI agents can communicate with other software through APIs or by mimicking human interaction (keystrokes, etc.). Vendors such as Salesforce are rushing to promote their own agents for this purpose.