Average Marketing Department Has 44 SaaS Apps, Uses About Half: Productiv Report

Here’s another fun fact: the average company has 254 SaaS applications, according to this survey from SaaS management vendor Productiv.  Less fun: just 45% of those apps are used on a regular basis, although the rate is a slightly higher 54% for apps that departments select for themselves.  Small surprise: the average marketing departments uses 44 SaaS apps, which is fewer than most other departments.

More News

Next Article

Marketers Struggle for Personalization Success: RedPoint Global Survey

September 27, 2021

This Harris Poll study for Redpoint Global offers a sobering view of customer experience reality.  They found that marketers are twice as likely as consumers to think brands deliver an excellent experience (51% vs 26%), while under half of the marketers who use advanced technologies including personalization, AI-driven recommendations, or multi-variate testing think they are having great success with them.  Fun fact: the average number of customer engagement systems is now 16, nearly double the figure in 2019.

CDPI Newsletter
Previous Article

Few Companies Have Mature Customer Journey Management: Winterberry Study

September 27, 2021

If you’re collecting stats on CDP usage, 25% of brand marketers surveyed for Winterberry Group have a CDP and another 9% plan to add one.  That compares with 58% having an enterprise data warehouse and 65% with a marketing database.  The main thrust of the study is customer journey management, and Winterberry concludes that the going so far has been rough: it finds just 17% of companies are “journey focused”, while 58% are still organized around campaigns.  Download for detailed maturity models, if you’re into that sort of thing.

CDPI Newsletter