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Be everywhere your customers are: 3 keys to retail

In this very different time, retailers are trying to do whatever they can to survive as more shoppers move to the online world to purchase products and services. While having an online channel is necessary for today’s retailers, many transactions still happen in their physical stores. Hence, retailers must leverage their data collected from both the online and offline worlds. The retailers that successfully do so will stay relevant in this era, as they can seamlessly provide an omnichannel retail experience to their customers.

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Brazilian digital auto marketplace InstaCarro revs up with $23M in funding

August 12, 2021

InstaCarro, a digital marketplace that connects used car sellers to dealers in Brazil, has raised $23 million in a Series B round of funding. Until this year, the startup operated only in São Paulo. In the first half of this year, it launched operations in eight new cities, and is now also live in Campinas, Curitiba, Joinville, Santos, Brasília, Goiânia, Rio de Janeiro and Belo Horizonte.

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Twilio Announces Unified Profiles Powered by Segment

March 28, 2024

Twilio has announced two innovations within Twilio Flex, its digital engagement platform. The first, Unified Profiles, will be powered by Segment and allow businesses to collect and activate real-time consented data. This is the first of three launches set for 2024 that will embed Segment in Twilio Communication products. The second innovation is Agent Copilot which will allow users to deploy AI across this data to boost productivity.

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