The latest CDP vendor to address GDPR is BlueConic, which has just released a Consent Management solution. The new module captures consent and data requests from individuals and shares consent status with other systems.
Customer experience is a priority at 95% of companies and a top priority at 57% of companies surveyed by Winterberry Group for the Data & Marketing Association (DMA). The top reason was customer expectations for personalization, cited by 72%. What’s really interesting here is detail on marketer priorities: for example, 62% rate segmentation as the top priority within campaign management, compared with 54% for customer journey mapping and 39% for trigger-based communications.
A few adtech firms blaming GDPR for a decision to leave Europe altogether, according to this article in DigiDay. The author says some are using GDPR as an excuse to leave a market that wasn’t working for them anyway.
It’s tough to get brand safety right, but the industry keeps trying. IPG Mediabrands announced a new set of tools to find and block inappropriate ad placements, while IAS expanded its suitability measurements to include standards from the Global Alliance for Responsible Media (GARM). Meanwhile, DoubleVerify admitted a mistake made brand safety on X/Twitter look worse than it really was in October 2023 and March 2024.