CDP BlueConic has sold a majority share to Vista Equity Partners, whose high-profile martech investments have included Drift, Gainsight, Marketo, and many more. No details were announced but the deal gives BlueConic resources to compete against increasingly well-funded industry leaders.
Walled gardens don’t need to struggle with audience measurement because they already know who sees what. NBCUniversal is taking advantage of that omniscience by launching NBCUnified, which integrates first-party data on 150 million individuals and 80 million households collected through movies, video, ecommerce, subscriptions, theme parks, and heaven knows what else. The data is enhanced with third party information and made available for ad targeting.
CDP Algonomy announced a deal to buy Linear Squared, which offers AI-based retail demand planning and forecasting. It’s a good example of a vertical CDP expanding its industry-specific features. Algonomy is the renamed combination of campaign CDP Manthan and recommendation engine RichRelevance, who announced their combination in late 2019 and closed that deal in early 2021.
Customer engagement platform Twilio has announced new platform capabilities, including the general availability of Twilio Segment’s Event-Triggered Journeys, supporting personalization based on customer intent signals in real time. In addition, Data Residency (EU) will ensure that email sending and event data are managed within the EU region, both for compliancy and customer trust. WhatsApp Business Calling will enable conversations with customers in another important channel using Twilio’s Programmable Voice Platform.