We haven’t written much about the tribulations of Nielsen’s core media measurement business, which would make a fine soap opera of its own.  The latest plot twist has an “Empire strikes back” vibe, with Nielsen announcing plans to convert its much-maligned TV audience measurements into something fashionably cross-platform and people based.  Stay tuned.

A majority (58%) of email marketers say better access to data would “greatly” improve their ability to run personalized campaings, according to this Simon Data survey.  More than one-third say their IT team (34%) and data team (40%) is involved in the campaign process.  Perhaps as a result, nearly half (47% say it takes at least four days to get the information they need.

Is there anything more fascinating than other companies’ customer data strategies, Dear Reader?  I thought not.  Here’s a Treasure Data study on that very topic.  Random factoids: data silos are a more common problem (34%) than data quality (24%); data and IT departments are responsible for customer data strategy at 49% of companies, while marketing is responsible at 11%.; 63% of companies plan to expand use of customer data.