CDP vendor Teavaro and the CDP Institute have launched a free online course on identity resolution. (Click here to register.) The course is intended to help marketers and others make better decisions about identity resolution by providing a solid understanding of key concepts and issues. It is the first of several courses planned by the CDP Institute on customer data management topics.
Google has responded to consumer requests for greater privacy by (wait for it) asking them to give up more data about what they consider private. More precisely, they’ve expanded My Ad Center to let users define in more detail the kinds of ads they do and don’t want to see. Responsible, diabolical, or a bit of both?
A Maryland judge last week ruled that the state’s tax on digital advertising is illegal. You can view it as a rare win by Big Tech against government efforts to curb its market power. You could also see it as another victory in the right-wing judicial campaign to hobble government regulators, although that may not be the motivation in this case.
Customer engagement platform Twilio has integrated with OpenAI’s Realtime API to enable Twilio customers and developers to build AI-powered conversational apps. The integration will support the creation of speech-to-speech voice conversations featuring AI agents. This is an expansion of existing Twilio/OpenAI integrations.