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CleverTap completes acquisition of Leanplum

CleverTap, a retention marketing platform has acquired Leanplum a San Francisco multi-channel customer engagement platform. With this acquisition, CleverTap has strengthened its footprint in the US and Europe. CleverTap will combine the product stack of both organizations and extend its world-class solutions and technology to all its customers and prospects worldwide.

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Digital Technology enhanced Indian customers’ insurance experience

June 16, 2022

Innovations in digital technology has led to enhanced customer experience in the Indian insurance industry. Customer experiences have been higher due to technological innovations and increased usage. Scope of digital insurance penetration expected to grow significantly in future. That said, the digital insurance penetration in India is a mere 2 per cent when compared to China (6 per cent) and US (14 per cent).

CDPI Emerging Markets
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Indian data centres may get up to 1.2lakhs crore investment

June 16, 2022

India’s data centres market is seeing health growth that is driven by large hyper-scalers like Amazon Web Services, Google, Microsoft, Facebook, IBM among others, who are outsourcing their storage needs to third party data centre providers. The favourable regulatory support, rapidly growing cloud computing, increasing internet penetration, government effort on digital economy, growing needs of hyper-scalers are some of the major factors driving the demand for data centres in the country.

CDPI Emerging Markets
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Twilio Announces Unified Profiles Powered by Segment

March 28, 2024

Twilio has announced two innovations within Twilio Flex, its digital engagement platform. The first, Unified Profiles, will be powered by Segment and allow businesses to collect and activate real-time consented data. This is the first of three launches set for 2024 that will embed Segment in Twilio Communication products. The second innovation is Agent Copilot which will allow users to deploy AI across this data to boost productivity.

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