Commonwealth Bank fine gets largest spam breach fine AU$3.5M (US$2.3M) from Australian regulator

The bank was fined by the Australian Communications and Media Authority for sending more than 65 million spam emails. A first batch of 61 million emails required recipients to log in if they wanted to unsubscribe, a second batch of 4 million were sent with no unsubscribe option, and a third round of 5000 were sent to people who had requested to unsubscribe.

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The Trade Desk Aims to Build Partner Ecosystem

June 8, 2023

The Trade Desk is trying to set itself up as a platform at the center of a non-walled-garden adtech ecosystem, which is a tall order with potentially tall rewards.  They climbed a couple of steps on Monday by adding integrations with purchase data from Albertsons, Walgreens, and others; new indices to measure TV audience quality and reach; and a partner portal to simplify integrations with other adtech products.  They also added a bunch of AI-driven features to simplify programmatic media buying, but you’d expect that.  

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Salesforce Buys for Automated Customer Service

September 22, 2023

Salesforce is buying, which builds low-code, AI-powered e-commerce customer service agents.  You might have thought Salesforce could already do that, but presumably Airkit does it better.  It doesn’t hurt that the company founders sold a previous business to Salesforce, the company was partly funded by Salesforce Ventures, and the product is already listed on AppExchange.  Price was not announced.

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