Company Data Becoming More Decentralized: Starburst Research

This study is already old news, since it was released yesterday, March 22. Analytics platform Starburst reports the average organization has four to six data platforms and the number is growing as they shift to more decentralized architectures. Half report they can build a new data pipeline in under 24 hours, although Starburst implies that’s too long to wait. How long does it take when you live?

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Salesforce Buys for Automated Customer Service

September 22, 2023

Salesforce is buying, which builds low-code, AI-powered e-commerce customer service agents.  You might have thought Salesforce could already do that, but presumably Airkit does it better.  It doesn’t hurt that the company founders sold a previous business to Salesforce, the company was partly funded by Salesforce Ventures, and the product is already listed on AppExchange.  Price was not announced.

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