Hi, it’s Jamie, Senior Intern at the CDP Institute Department of the Obvious. The entire staff was trapped last night when someone forgot the key at an Escape the Room event, so I’m writing today’s newsletter. First, this survey from The Harris Poll for NetReputation.com found 76% of consumers won’t buy products with a “one-star or less” online rating. What’s not obvious is why the other 24% would.
Grocery retailer Kroger continues to flesh out its retail media business. Just added: an option to use the Pacvue, Skai, and Flywheel Digital ad management platforms to purchase product listing ads on Kroger ecommerce sites. Before you ask: Flywheel Digital is unrelated to Comcast Flywheel.
Next, we have an academic study with the obvious finding that Facebook’s interest category targeting is often wrong. Among other things, Facebook doesn’t differentiate positive from negative sentiment when inferring interest. Speaking of Facebook, there are reports that they paid a right-wing lobbying agency to plant negative stories about TikTok. Not exactly obvious, but not surprising, either.
GrowthLoop will use TransUnion identity data to improve U.S. consumer match rates on client files sent to advertising media such as Facebook and Google Ads. The data should also help clients to find matches among records within their files, building more accurate customer profiles. GrowthLoop calls itself a “composable CDP”, meaning it works with data assembled in external data warehouses.