Consumers Don’t Buy Products with Bad Reviews: The Harris Poll
Hi, it’s Jamie, Senior Intern at the CDP Institute Department of the Obvious. The entire staff was trapped last night when someone forgot the key at an Escape the Room event, so I’m writing today’s newsletter. First, this survey from The Harris Poll for NetReputation.com found 76% of consumers won’t buy products with a “one-star or less” online rating. What’s not obvious is why the other 24% would.