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Consumers Prefer Socially Responsible Brands: Trustpilot Study

Lest you get all warm and fuzzy about Google and Apple’s noble efforts, this Trustpilot study reminds us that being socially responsible is good business. They found 66% of online shoppers will pay (slightly) more to buy from a socially responsible firm and 90% have chosen not to buy from a company because of its bad reputation. Jamie provided this one too.

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Neustar and iSpot.tv Share Data for Better Attribution

April 13, 2020

Attribution is the mother of all measurement challenges. Neustar and iSpot.tv have connected their data to make it a little easier. iSpot tracks ad views across 12 million opted-in smart TVs and lets clients add their own information including retail sales. Neustar is integrating iSpot data with its own consumer information, enabling advertisers to build richer audience profiles and attribution analyses. Problem not quite solved but it’s one more piece of the puzzle.

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CIAM Vendor Ping Identity Bought for $2.8 Billion by Private Investors

August 5, 2022

CIAM (Customer Identity and Access Management) was once largely about managing employee access to company systems, but it’s increasingly applied to consumer log-ins and identities as well.  This creates an overlap with the identity management systems more traditionally used for customer data.  The expanded market helps to explain why private investor Thoma Bravo just paid $2.8 billion for CIAM vendor Ping Identity, a 60% premium of its most recent stock price and just under 10x revenue.

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